1. The Grill’d Relish Membership Program (Program) offers various benefits and rewards to its members, the terms of which are set out in these terms and conditions. These terms and conditions should be read in conjunction with, and subject to, the Grill’d Relish Membership Program Terms and Conditions found here.

2. 8 & Donate

a. Relish Members will automatically be enrolled to participate in the ‘8 & Donate’ program as part of their Relish membership.

b. Each time a Relish Member makes an Eligible Purchase at a Grill’d restaurant via dine in (at till), Order At Table, takeaway, Drive Thru, Online Pick Up, Park & Collect and Grill’d Delivery, Relish Members will unlock a stamp. Stamps are not available via third-party ordering platforms.

c. An ‘Eligible Purchase must be linked to a Relish membership and have a total transaction value greater than $0 after any discounts have been applied. Only one stamp is earned per Eligible Purchase.

d. Relish Members collect a stamp by scanning their membership or offer barcode, or being logged in to their Relish account prior to the completion of the Eligible Purchase. To collect a stamp online, Relish Members must log into their Relish account when making an online order (stamps cannot be awarded to guest users).

e. Every time a Relish Member collects their 2nd stamp in the Relish 8 & Donate journey, they will receive a coupon available in their Relish account for one free Snack Famous Grill’d Chips with an Eligible Purchase. The coupon is redeemable via dine in (at till), Order At Table, takeaway, Drive Thru, Online Pick Up, Park & Collect and Grill’d Delivery. It is not redeemable via third-party ordering platforms. Relish Members have 30 days from the date their coupon is issued to redeem. If a Relish Member does not redeem the coupon within this time frame, the coupon will automatically expire, be removed from the member’s Relish account and will no longer be redeemable.

f. Every time a Relish Member collects their 5th stamp in the Relish 8 & Donate journey, they will receive a coupon for one Free Drink with an Eligible Purchase. It is redeemable via dine in (at till), Order At Table, takeaway, Drive Thru, Online Pick Up, Park & Collect and Grill’d Delivery. It is not available via third-party ordering platforms. Relish Members have 30 days from coupon issue to redeem. If a Relish Member does not redeem within this time frame, the coupon will automatically expire and will no longer be redeemable.

g. Every time a Relish Member collects their 8th stamp in the 8 & Donate journey, they will receive an email from Grill’d with an invitation to make a choice between 2 options:

• i. Donating the cost of a Vinnie’s meal to someone doing it tough in our cities through Vinnie’s Food Services and respective state partners (more can be found here) (Donate); or

• ii. Taking a free Standard Burger, wrap, salad or sliders (pair or trio) from the Grill’d menu (Take).

h. St Vincent de Paul will dedicate any donations received through the 8 & Donate program to a nominated Vinnies Program in each state or territory, at their discretion.

i. Relish Members have 30 days from the date they achieve the 8th stamp to decide whether to Donate or Take. If a Relish Member does not decide within this time frame, the option to Donate or Take will automatically expire and will no longer be available.

j. If a Relish Member decides to Take, they will be sent a free burger coupon (Take Coupon) accessible through their Relish account and emailed to them for use at any Grill’d restaurant.

k. Take coupons are redeemable via dine in (at till), Order At Table, takeaway, Drive Thru, Online Pick Up, and Park & Collect. Take coupons are not redeemable via Grill’d Delivery or third-party ordering platforms. Take Coupons are valid for 30 days from the date the coupon is issued. If a Relish Member does not redeem the coupon within this time frame, the coupon will automatically expire, be removed from the member’s Relish account and will no longer be redeemable. Take burgers exclude Specialty Burgers, Dynamic Duos and Mini Me Packs. Add-ons, changes & specialty buns will incur an additional cost. For orders with multiple items, discount for Take item will be applied to the lowest priced eligible item in the order.

l. Coupons for rewards issued under the 8 & Donate program:

• i. must be added to your order at the time of purchase;

• ii. are redeemable once only;

• iii. are not available in conjunction with any other offer or discount unless otherwise stated;

• iv. are non-transferrable; and

• v. cannot be exchanged for cash or used against a prior purchase.

m. Relish Members can monitor their “8 & Donate” journey at any time through their Relish Account. Relish Members will be notified by email each time they qualify for a stamp.

3. Student Relish Members

a. Eligibility criteria: To be eligible for student-specific benefits or promotions you must be a Relish Member and a student, currently enrolled, at an accredited education institution, approved by Grill’d (Student Member).

b. Student Member only benefits: Student Members may be eligible to receive benefits outlined in the Student Member program or other promotions, which may include, but are not limited to, discounts, exclusive offers, and/or rewards.

a. Student status: You must provide proof of your current student status, as requested by us, from time to time, and notify us without delay if your eligibility to be a Student Member changes. We reserve the right to periodically verify your eligibility to be a Student Member. Failure to maintain a current and valid student status may result in suspension or termination of your Student Membership, together with the associated benefits, and disqualify you from being a general Relish Member.

a. Exclusions: Student Members may not be eligible for certain promotions or benefits that are limited to other membership categories (if any) or may not be redeemed in conjunction with other promotions, unless explicitly stated in the relevant promotional terms. Additional terms and conditions may apply to specific Student Member related promotions.

4. Relish Member Birthday Offer

a. Relish Members who have registered a birthday on their Relish Account will receive a Relish Member Birthday Offer on the first of the month of their birthday.

b. The Relish Member Birthday Offer is for a coupon for one daily free Snack Famous Grill’d Chips, Sweet Potato Chips (mini) or Zucchini Chips (mini) with an Eligible Purchase. Redeemable once daily for 31 days from the date the coupon is issued.

c. Relish Member Birthday coupon is redeemable for dine in (at till), Order At Table, Takeaway, Drive Thru, Online Pick Up, Park & Collect and Grill’d Delivery. Coupon is not redeemable via third party ordering platforms.

d. If Relish Members sign up or register their birthday during their birthday month, they will be sent the Relish Member Birthday coupon within 24 hours of signing up.

e. Relish Members can only register their birthday once. If a Relish Member needs to update their date of birth after registering on their Relish Account, they must contact our feedback team. Relish Members may be required to present relevant identification to verify their date of birth.

f. Offer not available in conjunction with any other offer or discount unless otherwise stated. Offer is non-transferrable and cannot be exchanged for cash or used against a prior purchase.

5. Changes to member benefits

a. Grill’d reserves the right, at its sole discretion and without notice, to update, change or withdraw a Member offer, reward or benefit or to make changes to these terms and conditions.

6. Definitions